Overseas Service Hotline
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Brunei

801-4230
(Landline Only)

Indonesia

001-803-442-279 (INDOSAT supplier only)

007-803-011-0893 (PTT Telkom supplier only)

UAE

800-044-49630

Japan

00531-086-0044

Please contact us using above local toll-free numbers with local numbers.

If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers; please call at: + 86-21-20556900; + 86-21-52295600 (callers dialing these numbers might be charged fees.)

Philippines

00-800-800-95516(PLDT supplier only)

Vietnam

120-11581

Thailand

001-800-800-95516

0018-001-2066-5999

Malaysia

1-800-813-410

Singapore

800-860-0028

001-800-800-95516 (landline call only)

Korea

001-800-800-95516
(Korea Telecom supplier)

002-800-800-95516
(DACOM supplier only)

0079-814-800-7159

Taiwan China

00-800-800-95516 (phone call only)

00-801-863-287

Macau China

0800-801

Hong Kong, China

For General Enquiry

800-967-222

006-800-800-95516 (phone call only)