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Contact Us
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  • Singapore

    Scope of business: Southeast Asia

    For Business Cooperation:65-63291117

    Local Customer Service Hotline:800-860-0028

    Mail:singaporebd@unionpayintl.com

    Fax:65-65383353

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Hong Kong, China

    Scope of business:Hong Kong SAR & Macau SAR, South Asia

    For Business Cooperation:852-36522600

    Local Customer Service Hotline: 800-967-222

    Mail:hongkong@unionpayintl.com

    Fax: 852-36522699

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Middle East

    Scope of business: Middle East, West Asia, Pakistan, Turkey

    For Business Cooperation:00971-45684385

    Local Customer Service Hotline:800-044-49630

    Mail:middleeast@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • South Korea

    Scope of business: South Korea

    For Business Cooperation: 82-2-64882888

    Local Customer Service Hotline: 001-800-800-95516 (Korea Telecom supplier); 002-800-800-95516 (DACOM supplier only)

    Fax: 82-2-64882884

    Mail:korea@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Japan

    Scope of business: Japan, Mongolia

    For Business Cooperation:81-3-6731-1100

    Local Customer Service Hotline:00531-086-0044, 0034-800-800-287(Please contact us using above local toll-free numbers with local numbers.)

    Mail:jppr@unionpayintl.com

    Fax: 81-3-6731-1990

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Taiwan China

    Scope of business: Taiwan, China

    For Business Cooperation: 86-21-20265730

    Local Customer Service Hotline (landline call only): 008-0080095516

    Local Customer Service Hotline (phone call only): 008-01863287

    Mail:twbd@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Kazakhstan

    Scope of business: Central Asia & Caucasia

    For Business Cooperation:7-7273115641

    Mail:centralasia@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • France

    Scope of business: Europe

    For Business Cooperation:33-1-70385283

    Local Customer Service Hotline:00-800-800-95516; 0-800-905-942

    Mail:franceoa@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Russia

    Scope of business:Russia

    For Business Cooperation:7-4952131105

    Local Customer Service Hotline:810-800-800-95516

    Mail:russia@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • America

    Scope of business:United States and Canada

    For Business Cooperation: 1-201-5775470

    Local Customer Service Hotline: 866-567-5516

    Mail:amadmin@unionpayintl.com

    Fax:1-201-5775480

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Mexico

    MexicoScope of business:Latin America

    For Business Cooperation: 0052-55-28816682

    Mail: laadmin@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Australia

    Scope of business:Oceania

    For Business Cooperation:61-292508888

    Local Customer Service Hotline:0011-800-800-95516; 1-800-649-612

    E-mail: southpacific@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • South Africa

    Scope of business:Africa

    For Business Cooperation: 27-102860199

    Local Customer Service Hotline:00-800-800-95516

    E-mail:africa@unionpayintl.com

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

UnionPay International Co., Ltd.

HQ

Address: Building B, Poly Plaza, No.6 Dongfang Road, Pudong New District, Shanghai, China
Tel:86-21-20265666
Fax:86-21-20265959

Shenzhen Data Center

Address: 19/F, 20/F, China Life Insurance Building, 123 1st Fuhua Street, Futian District, Shenzhen, Guangdong, China
Tel:86-755-33021010

For frequently asked questions, please click “Help Center”. If you have any other questions concerning card usage, please dial 95516 or our overseas hotlines.