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UnionPay services since August, 2009
Local service hotline 00-800-800-95516
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UK Tax StrategyThis document sets out the tax strategy and strategic tax objectives for the UK branch of UnionPay International Co. Ltd (“UnionPay International”).
This strategy has also been developed in compliance with Schedule 19 of the UK Finance Act 2016, which requires large groups to publish their UK Tax Strategy.
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UK – Kingdom of EleganceSomeone said that, “you are tired of life if you get tired of London”. In addition to the modern yet classical London, you can also appreciate the vast and desert highlands of Scotland, Canterbury witnessing historical civilization, tranquil and pleasant Welsh, as well as Manchester with tumultuous night life. Coincidentally, the meaning of “Britain” in ancient Celtic is “colorful”. Take your UnionPay card (card number starting with 62) to initiate your colorful trip to UK in an easy and preferential manner, such as going to a museum, visiting Palace and Tower Bridge, watching a cricket game, and tasting British food.Explore UK with UnionPay• Business districts recommended: Bond Street, World Duty Free, Harrods, Selfridges, Harvey Nichols, Bicester Village• Food recommended: English-style afternoon tea, English-style breakfast• Entertainments recommended: British Museum, Big Ben, Westminster Abbey, the View from the Shard• Specialties recommended: Earl Grey Tea, cashmere products -
Enjoy UK with UnionPay services and privilegesIn UK, UnionPay cards are accepted at the famous department stores, jewelry and watch stores, brand boutiques, hotels, airport duty-free shops and most merchants in the Bicester Village designer outlet, some ATMs accept UnionPay cards.. -
POS acceptanceIn the U.K., UnionPay cards are accepted over 50% merchants, covering various consumption scenarios such as catering, travel, shopping and entertainment. In particular, Bicester Village, Harrods, Watches of Switzerland, Liberty, Fortnum and Mason and World Duty Free at Heathrow. As well asa number of restaurants and hotels beloved by the local people, including: Imperial Treasure, Hakkasan, Dishoom, Shoryu Ramen, Wright Brothers, the Ritz London, Mandarin Oriental Hyde Park, Four Seasons Hotel, Landmark Hotel.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.
Paying with UnionPay credit card at some local merchants requires no PIN.Cardholders can complete the payment following the instruction of the cashier.You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN". -
Cash withdrawalIn the U.K., UnionPay cards can withdraw sterling cash at below ATMs:
<https://www.hsbc.co.uk/1/2/contact-and-support/branch-locator>. (Note: In the UK, ATMs of HSBC only accept UnionPay cards issued by HSBC.)
Notemachine（Note: No inquiry service temporarily）YourCash（Note: No inquiry service temporarily）
(Note:No inguiry service temporarily)
(Note:No inguiry service temporarily)
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
ChargesATM commission fee consists of two separate fees:(1) Service fee charged by the issuer: please consult your issuer for details.(2) Service fee charged by the ATM acquirer in UK: some ATMs will charge commission fee, which is charged by the local banks in UK and which has nothing to do with UnionPay or the issuer.Cash withdrawal via debit card results in a lower commission fee. -
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately. -
More considerate services offered by UnionPay CardUnionPay Card Emergency Cash Assistance Service
UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.
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