unionpay

UnionPay cards can be smoothly used at 174 countries and regions worldwide.

Safe Convenient Preferential

America Europe Asia Africa Oceania
  • China UnionPay
  • Global sea purchase
  • Exchange rate inquiry
  • ATM Query
  • u•plan
  • Chinese
  • UnionPay services since December, 2010 
    Local service hotline (for Telephone only)

    In Slovakia, UnionPay cards are accepted at more than 2,200 of merchants, and  ATMs of EURONET accept UnionPay cards for cash withdrawal.
    • Slovakia – Heart of Europe
      Located in central Europe and known as the “Heart of Europe”, Slovakia is one of the countries possessing the most castles worldwide. From relics of ancient castles to museums conserved well, all kinds are kept in stock. There has Bratislava where the Hungarian Royal Castle was once located, Poprad integrating many famous historic spots and churches, as well as Bansk Stiavnica becoming rich for gold and silver deposits. In addition, Slovakia also has 9 national parks. What the Nature grants to Slovakia makes it be the paradise for mountain-climbing and hiking. Why not take your UnionPay card (card number starting with 62) to listen to the heartbeat of Europe?
    • POS acceptance
      In Slovakia, UnionPay cards are accepted at more than 10,000 merchants., mainly are department stores, jewelry and clock stores, brand stores, hotels, duty free shops in major airports and most merchants in Bicester Village. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

      When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay. 

      Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

      Paying with UnionPay credit card at some local merchants requires no PIN.Cardholders can complete the payment following the instruction of the cashier.You can also refer to relative service guide at "
      Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN". 
    • Cash withdrawal
      In Slovakia, UnionPay cards are accepted at EURONET ATM.
    • Charges
      No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.

      ATM commission fee consists of two separate fees: 
      (1) Service fee charged by the issuer: please consult your issuer for details.
      (2) Service fee charged by the ATM acquirer in Slovakia: some ATMs will charge commission fee, which is charged by the local banks in Slovakia and which has nothing to do with UnionPay or the issuer.

      Cash withdrawal via debit card results in a lower commission fee.
    • Tips
      Select PINs that cannot be easily guessed by anyone.
      Never disclose your PIN to anyone who claims to represent the bank or the police.
      Be alert to your surroundings before conducting any banking transactions.
      Keep a close eye on your credit card during transaction to avoid any illegal activities.
      If your UnionPay card has been stolen/lost, please inform the issuer immediately.
    • More considerate services offered by UnionPay Card
      UnionPay Card Emergency Cash Assistance Service
      UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.

      Find More:
      http://www.unionpayintl.com/en/servicesProducts/
    • Code Of Conduct
      In 2015, the Interchange Fee Regulation (EU/2015/751) (“IFR”) came into force in EU, requiring a separation between card schemes and processing entities in terms of accounting, organization and decision-making processes. Such IFR applies to card-based payment transactions carried out within EU, where both the payer's payment service provider and the payee's payment service provider are located therein.

      UnionPay therefore comes up with this code of conduct to help UnionPay staff understand the requirements of the IFR and provide guidance for such staff to be fully compliant as it relates to such aforementioned transactions only.

      This Code of Conduct will take effect on February 7, 2018. If there are questions or concerns about this Code of Conduct, please feel free to contact UnionPay Legal and Compliance Section at Legalteam@unionpayintl.com.

      For more information about it, please check here.