UnionPay services since        December, 2005
Local service hotline              00-800-800-95516

  • Philippines – Garden Pearl on the Western Pacific
    It is the garden pearl on the Western Pacific integrating sunshine, beach, sea wave and tropical plants perfectly, witnessing buildings of different styles, and presenting free experience of dive as well as abundant fruits and foods. Composed of 7,107 islands, Philippines is equipped with abundant natural resources, long history and unique culture, and yields huge attraction. Why not take your UnionPay card (card number starting with 62) to explore each island there and gain new discovery?
  • POS acceptance
    Majority of the merchants ranging from shopping malls,franchise stores of big brands, supermarkets, restaurants, hotels and island resorts accepts UnionPay cards in the Philippines. As some merchants do not put signages due to their internal policy, cardholders are advised to inquire and use their UnionPay card for payment. 
    When using co-branded cards, please be advised to choose UnionPay as the routing option to enjoy special offers and services provided by UnionPay. 

    Note:Some UnionPay card acceptors or acquirers by defalt, route co-branded cards to corresponding card scheme according to the card BIN. In effect, some co-branded cards transactions are not routed to UnionPay. Please refer to the transaction receipt for the information about transaction routing.

  • Cash withdrawal

    In the Philippines, UnionPay cards are accepted at all ATMs for withdrawing Peso. ATM machines will normally display signages of UnionPay logo and will have user interface in Chinese for ease of usage. 

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. 

  • Charges
    ATM commission fee consists of two separate fees: 
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in Philippines: some ATMs will charge commission fee, which is charged by the local banks in Philippines and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.