UnionPay services since May, 2011
Local service hotline N/A

UnionPay cards are accepted for cash withdrawal at ATMs of Standard Chartered Bank and CABS in Zimbabwe, however due to the foreign currency shortage in Zimbabwe, it is advised not to withdrawal cash via ATMs. 
  • Zimbabwe – Tourism Attraction in South Africa
    As a classic tourist destination in South Africa, Zimbabwe can present what every tourist there wants, from tranquil and capacious ports to thrilling Adventure Island, from driftage at dangerous shoals and traditional dance to fishing, hunting and modern music. If you want to have an unforgettable experience in Africa, Zimbabwe shall be the best choice. You can watch the Great Wall of Africa in Zimbabwe ruins, or listen to the “thunder” of Victoria Falls on Zambezi River. Why not take your UnionPay cards (card number starting with 62) to visit Zimbabwe, and explore more secrets there by walking. 
  • POS acceptance

    All merchant of CABS Bank accept UnionPay cards, Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
    Dual brand cards are not accepted as UnionPay cards in Zimbabwe, please use UnionPay single-branded card (card number starting with 62) to enjoy various UnionPay offers.

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

  • Cash withdrawal
    In Zimbabwe, UnionPay cards can be accepted for withdrawing US dollar at all ATMs of Standard Chartered Bank and CABS. However due to the current financial crisis and foreign currency shortage in the country, it’s advised not to withdrawal cash at local ATMs.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Charges
    ATM commission fee consists of two parts:
    (1)Service fee charged by the issuer: please consult the issuer for details.
    (2)Service fee charged by the ATM acquirer in Zimbabwe: some ATMs will charge commission fee, which is charged by the local banks in Zimbabwe and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.

  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.