UnionPay services since        April, 2009
Local service hotline              800-044-49630

  • UAE – Capital of Luxury
    UAE manages to integrate numerous shopping centers, countless premium hotels, solemn mosques and museums with longstanding histories, most cutting-edge entertainment projects and pleasant sensation of duty-free purchasing, as well as the perfect combination of traditional Arabian style and modern cities. Take your UnionPay card(card number starting with 62) to enjoy a luxurious holiday.

    Explore the UAE with UnionPay
    •    Businese districts recommended:Mall of the Emirates, The Galleria, Gold Souk & Spice Souk, and Dubai Mall
    •    Food recommended:Kebab, Shawarma, and Ligamat
    •    Entertainments recommended:Taking City Sightseeing bus, climbing to the top of the world's tallest building "BurjKhalifa", Sky Dive, and Desert Safari
    •    Specialties recommended:Saffron crocus, date, honey, and camel milk powder

  • Explore the UAE with UnionPay
    In the UAE, UnionPay cards are accepted at all POS terminals and almost all local ATMs.
  • POS acceptance

    Almost all the POS Terminals in the UAE accept UnionPay cards,merchants including large shopping malls, luxury brand stores and tourist attractions, which include highlighted shopping centers like the Galleria Mall in Abu Dhabi and Mall of the Emirates,featured local restaurants like Shang Palace in Shangri-la Hotel and Old Wood Village Restaurant, Pandora and House of Amber in Dubai Mall, and,transportation tools like City Sightseeing Dubai bus, popular entertaining events and sites like Dubai Aquarium and underwater zoo,etc. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance. 

    When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay. 

    Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

  • Cash withdrawal

    Almost all the ATMs in the UAE accept UnionPay cards ,cardholders are able to withdraw local currency at ATMs of Mashreq, Standard Chartered Bank,United Bank RAK bank and so on. There are UnionPay  signage on these ATMs or the ATM screen, and many ATMs provide the interface in Chinese.

    ATM location inquiry page:




    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

  • Charges
    ATM commission fee consists of two separate fees: 
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in United Arab Emirates: some ATMs will charge commission fee, which is charged by the local banks in United Arab Emirates and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.