UnionPay services since November, 2006  Local service hotline 810-800-800-95516

  • Russia – Ancient Eastern Europe Continent
    You can encounter the deepest and purest Baikal worldwide in Russia, or appreciate the beautiful scenery of black sea upon traversing the Siberian forest by train. Take your UnionPay card (card number starting with 62) to visit the ancient Eastern Europe Continent.
  • POS acceptance
    Part of merchants accept UnionPay cards, including stores, supermarkets, restaurants, etc.

    Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN”.
  • Cash withdrawal
    In Russia, part of ATMs accept UnionPay cards for withdrawing Russian roubles. These ATMs are located in dozens of cities including Moscow, St. Petersburg and Vladivostok.

    Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Charges
    ATM commission fee consists of two separate fees:
    (1) Service fee charged by the issuer: please consult your issuer for details.
    (2) Service fee charged by the ATM acquirer in Russia: some ATMs will charge commission fee, which is charged by the local banks in Russia and which has nothing to do with UnionPay or the issuer.

    Cash withdrawal via debit card results in a lower commission fee.

  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.