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  • UnionPay services since        October, 2006

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    UnionPay cards are accepted at about 80% of the local merchants in Italy. Come and enjoy our special recommendation in Ferrari flagship store and Seria A Football Team flagship store!
    • Italy – Kingdom of Opera
      Italy is equipped with once prominent Ancient Roman Empire, Pompeii, Leaning Tower, Florence, beautiful Venice, Coliseum known as the eighth wonder of the world, crazy football match, breath of Milan fashion, charming men and women perfect as sculpture, as well as well-known Italian opera. Take your UnionPay card (card number starting with 62) to appreciate the unique cityscape in Italy, graceful natural scenery, splendid historic culture and grand opera.

      Explore Italy with UnionPay
      •    Business districts recommended: Piazza del Duomo and Piazza Santa Croce in Florence, Golden Quadrilateral shopping district in Milan, Spanish Steps shopping district in Rome, Piazza San Marco in Venice, La Rinascente, Brian&Barry fashion department store, Serravalle and other McArthurGlen designer outlets, The Mall outlet, and Fidenza Village outlet
      •    Food recommended: Italian Pizza, Spaghetti, Gelato, and Campan
      •    Entertainments recommended: Milan Cathedral, The Roman Colosseum, Vatican, The San Marco Island in Venice, and Florence Cathedral
      •    Specialties recommended: design clothing, leather products, furniture and red wine
    • Enjoy Italy with UnionPay services and privileges
      UnionPay cards are accepted at about 80% of merchants in Italy, including numerous international brands, characteristic boutiques, featured inns, luxury hotels, restaurants, blocks of famous stores, and discount villages. You can withdraw Euro with UnionPay cards at over 80% ATMs.
    • POS acceptance

      About 80% of merchants across Italy can accept UnionPay cards. Rome, Milan and other tourist cities have constructed barrier-free acceptance cities, where almost all UnionPay cards can be accepted.
      Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

      When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.

      Note:Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

      Paying with UnionPay credit card at some local merchants requires no PIN.Cardholders can complete the payment following the instruction of the cashier.You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN
    • Cash withdrawal
      In Italy,more than 80% of ATMs accept UnionPay cards for withdrawing Euro. About 50% of ATMs, those of Intesa Sanpaolo, UniCredit and Poste Italiane, accept UnionPay chip cards. There are   signage or the following signages on these ATMs or the ATM screen:

      Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips
      ". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
    • Charges
      There are no ATM commission fees charged by local banks in Italy or by UnionPay, but possibly by some issuing banks. Please refer to your issuer to know the service fee details

      Cash withdrawal via debit card results in a lower commission fee.
    • Tips
      Select PINs that cannot be easily guessed by anyone.
      Never disclose your PIN to anyone who claims to represent the bank or the police.
      Be alert to your surroundings before conducting any banking transactions.
      Keep a close eye on your credit card during transaction to avoid any illegal activities.
      If your UnionPay card has been stolen/lost, please inform the issuer immediately.
    • Tax Refund of UnionPay Cards upon Returning
      UnionPay International cooperates with United Money to launch the service of tax refund on return. If UnionPay cardholders shop in designated stores of tax refund in EU countries, it’s available to apply for tax refund upon returning after having tax return form stamped by the customs. The tax-refund process is simple in operation, rapid to the account and available to exempt the trouble of queuing. (The service is only applicable for UnionPay cards issued in Mainland China.)

      Click the following link for tax refund upon returning:
      http://www.unionpayintl.com/cn/serviceCenter/overseas/drawback/haiwai.shtml, and have more understanding of tax refund application, tax refund progress and tax refund branches.
    • Introduction of Overseas Tax Refund
      In Italy, UnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue, Planet Tax Free. You can apply for tax refunds when shopping in tax-free stores with the following logos of tax refund companies. You are entitled to use the UnionPay cards (with cardholder name printed in the card surface) for receiving of tax refund.
      Using UnionPay cards for tax refund service, you could collect refund in default transaction currency of your cards without any currency exchange fees. Using UnionPay credit card, you can get the tax refund at downtown: at Global Blue downtown point, you can apply for early cash refund; at certain Global Blue tax free shops, you can apply for fast refund, receiving refund in 2 days. Please remember to get the custom approval and return the forms and invoices before departure. 

      If you are using the Planet tax refund service, you can check the Planet global refund points and tax refund progress via Planet Tax Refund Inquiry: https://bonus.unionpayintl.com/taxrefund-web/cn/serviceCenter/overseas/drawback/tuishuiwangdian-en

    • More considerate services offered by UnionPay Card

      UnionPay Card Emergency Cash Assistance Service

      UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.


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    • Code Of Conduct
      In 2015, the Interchange Fee Regulation (EU/2015/751) (“IFR”) came into force in EU, requiring a separation between card schemes and processing entities in terms of accounting, organization and decision-making processes. Such IFR applies to card-based payment transactions carried out within EU, where both the payer's payment service provider and the payee's payment service provider are located therein.

      UnionPay therefore comes up with this code of conduct to help UnionPay staff understand the requirements of the IFR and provide guidance for such staff to be fully compliant as it relates to such aforementioned transactions only.

      This Code of Conduct will take effect on February 7, 2018. If there are questions or concerns about this Code of Conduct, please feel free to contact UnionPay Legal and Compliance Section at Legalteam@unionpayintl.com.

      For more information about it, please check here.