UnionPay services since April, 2008  
Local service hotline      00-800-800-95516

In Portugal, UnionPay cards are accepted at 80% of merchants and all ATMs.
  • Portugal – Leisurely Peninsula of Iberia
    This ancient European country bordering on the Atlantic Ocean is comfortable and pleasant, for which people almost forget the momentum of making sail Portugal’s ancestors once had in the age of exploration.

    Featuring eminent harbors, Lisbon, a beautiful modern metropolitan, Porto, an ancient European city, Belem Tower Castle with a history of 500 years, as well as vinous flavor spreading all over and enthusiastic local residents, Portugal manages to integrate ancient times with the modern one in a perfect manner.

    Why not take your UnionPay card to enjoy the leisure of Iberian Peninsula together with local people?
    UnionPay cooperates with merchants to provide cardholders with exclusive events from time to time. Please use your UnionPay Card with only UnionPay brand in order to enjoy UnionPay services and privileges.

  • POS acceptance
    Merchants with the signage of  all accept UnionPay cards, covering Lisbon, Sintra, Porto and Algarve etc. You can use your UnionPay Card in department store El Corte Inglés, watch, jewelry and fashion brand stores, restaurants and hotels.

    Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

    It is recommended to use UnionPay card with only UnionPay brand to enjoy UnionPay services.

    Paying with UnionPay credit card at some local merchants does not require PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN".

  • Cash withdrawal
    In Portugal, all ATMs accept UnionPay cards for withdrawing Euro. There are the signages of or on these ATMs or the ATM screen. UnionPay chip cards are accepted at the ATMs of SIBS, and there are the signage of SIBS and UnionPay on the ATMs.

    Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
  • Tips
    Select PINs that cannot be easily guessed by anyone.
    Never disclose your PIN to anyone who claims to represent the bank or the police.
    Be alert to your surroundings before conducting any banking transactions.
    Keep a close eye on your credit card during transaction to avoid any illegal activities.
    If your UnionPay card has been stolen/lost, please inform the issuer immediately.
  • Introduction of Overseas Tax Refund
        UnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue 、Premier Tax Free 、Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions.You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.
    Global tax refund institutions:   
        If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.

    For more information, please click
  • Tax Refund of UnionPay Cards upon Returning
    UnionPay International cooperates with United Money to launch the service of tax refund on return. If UnionPay cardholders shop in designated stores of tax refund in EU countries, it’s available to apply for tax refund upon returning after having tax return form stamped by the customs. The tax-refund process is simple in operation, rapid to the account and available to exempt the trouble of queuing. (The service is only applicable for UnionPay cards issued in Mainland China.)

    Click the following link for tax refund upon returning:
    https://bonus.unionpayintl.com/taxrefund-web/v3/desktop/apply.jsp, and have more understanding of tax refund application, tax refund progress and tax refund branches.
  • More considerate services offered by UnionPay Card
    UnionPay Card Emergency Cash Assistance Service
    UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.

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