UnionPay services since October, 2009
Local service hotline N/A
UnionPay cards are accepted at almost all POS and ATMs in Kenya.
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Kenya – Country of Ostrich
If you stand on grassland, what you can see is Dayun trees having red flowers in full blossom, just like flaming clouds. At the foot of Kilimanjaro, crowds of flamingo dance trippingly, and the Masai move herds for migration, whose red cloaks look like unfolded wings. What Kenya delivers to each tourist is dreamy memory accompanied with growing magnificence and serene. The spring of African grasslands is full of vigor. At that moment, grasslands are covered by endless green, where animals live a leisure life. Why not take your UnionPay cards (card number starting with 62) to have an intimate contact with animals on African grasslands in Kenya. -
POS acceptance
All merchant of Kenya Commercial Bank (KCB), Equity Bank and Barclays Bank accept UnionPay cards, there are over 2000 merchant of KCB accept UnionPay QR Payments. of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.Dual brand cards are not accepted as UnionPay cards in Kenya, please use UnionPay single-branded card (card number starting with 62) to enjoy various UnionPay offers.Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing. -
Cash withdrawal
In Kenya, UnionPay cards can be accepted for withdrawing local currency or US dollar at ATMs of PESAPOINT, Standard Chartered Bank, Kenya Commercial Bank (KCB), Equity Bank, Barclays Bank, Diamond Trust Bank (DTB).Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
Charges
ATM commission fee consists of two parts:(1)Service fee charged by the issuer: please consult the issuer for details.(2)Service fee charged by the ATM acquirer in Kenya: some ATMs will charge commission fee, which is charged by the local banks in Kenya and which has nothing to do with UnionPay or the issuer.Cash withdrawal via debit card results in a lower commission fee. -
Tips
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
