Frequently asked questions
  • What is the "UnionPay Exclusive: Up to HK$2,000 Shopping and Dining Privileges at Hong Kong Disneyland"?
    During promotion period, spend with UnionPay Mobile Contactless Payment or UnionPay QR Code at the designated shops and restaurants upon specific amount in Hong Kong Disneyland to enjoy the following instant discount offers;
    Shopping Benefits:
    For a single transaction with a net amount of HK$200 or more, enjoy an instant 5% discount (maximum discount of HK$200 per transaction*).
    *For transactions of HK$4,000 or more, the maximum discount per transaction is HK$200.
    Dining Benefits:
    For a single transaction with a net amount of HK$500 or more, enjoy an instant 5% discount (maximum discount of HK$500#), and each customer will receive an additional complimentary limited-edition cookie.
    #For transactions of HK$10,000 or more, the maximum discount per transaction is HK$500.

  • Is registration required before enjoying the benefits?
    No. Simply by paying UnionPay card via Mobile Contactless Payment or UnionPay QR code upon specific amount and you will enjoy instant discount automatically — no registration is required. Just "tap and save"

  • Privileges are applicable to following Payment methods (UnionPay Card Transactions made via WeChat Pay, Alipay or AliPayHK are not eligible.):
    a. UnionPay Mobile Contactless Payment - Paying by UnionPay card that added to the following mobile devices:
    Hong Kong and Macau users applicable to Apple, Huawei, and Samsung mobile phones (launching in February 2026).
    Mainland China users applicable to Huawei, Xiaomi, OPPO, vivo, Apple, Samsung, and Meizu - branded Pay and HCE-enabled mobile phones.
    b. UnionPay QR Code – Paying by UnionPay card that added to the following QR codes. Below are some commonly used local apps in Hong Kong and Macau:

    Apps supporting UnionPay QR Code Payment in Hong Kong:


    Apps supporting UnionPay QR Code Payment in Macau:


    For further enquiries, please contact designated issuer.

    Download the UnionPay App

  • How to find Transaction
    The official receipt will not display the discounted amount. After successful payment, please check the net payment amount transaction in your mobile wallet or banking app. For UnionPay QR code transactions, please refer to your banking app. For UnionPay mobile Pay, check the transaction records in your mobile wallet or banking app.
    UnionPay QR code
    Official receipt
    Banking app / Mobile Wallet to check net payment amount

    The official receipt will not display the discounted amount (only shows original price HK$4,029), Cardholder please check the discount amount HK$200 and the net payment amount HK$3,829 at banking app.

    Mobile Contactless Payment
    Official receipt
    Banking app / Mobile Wallet to check net payment amount

    The official receipt will not display the discounted amount (only shows original price HK$756.00),Cardholder please check the net payment amount HK$718.20 at 1. banking App or 2. Mobile Wallet
      Official receipt Banking app / Mobile Wallet to check net payment amount
    UnionPay QR code
    The official receipt will not display the discounted amount (only shows original price HK$4,029), Cardholder please check the discount amount HK$200 and the net payment amount HK$3,829 at banking app.
    Mobile Contactless Payment
    The official receipt will not display the discounted amount (only shows original price HK$756.00), Cardholder please check the net payment amount HK$718.20 at 1. banking App or 2. Mobile Wallet.
    Under normal circumstances, after a successful payment, a transaction notification will be pushed to your mobile wallet and mobile banking app. However, due to network issues or specific mobile phone settings, the push notification may not be sent immediately.
    If you do not receive the real-time push notification from your mobile wallet:
    Enable the transaction notification settings on your phone. Select the card > Notifications > Enable "Show History"/"Allow Notifications"; or Contact your card-issuing bank to inquire about the transaction status.

  • For further inquiries, please call UnionPay's customer service hotline at 800 967 222.
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